Outlook 365 Email Keeps Asking For Password Mac

  1. Outlook Email Keeps Asking For Password On Mac
  2. Outlook 365 Email Keeps Asking For Password Mac Desktop
  3. Outlook 365 Email Keeps Asking For Password Mac Mail
  4. Outlook 365 Email Keeps Asking For Password Mac Air
  5. Outlook 365 Keeps Asking For Password Mac

Jul 16, 2019 Press Command + Space (or press the Spotlight icon on the menu bar), and search for 'Keychain Access' in Spotlight, and select it from the list of results. After the Keychain Access opens, select File on the menu bar, and then select Lock All Keychains. Enter your password if you're prompted to do so. May 07, 2020 If the Keychain Access program is corrupted, then whenever the Outlook user is trying to connect with O365 on Mac platform, the password problem arises. As a result, Outlook 2016 for Mac keeps asking for password of Office 365 account. To troubleshoot this problem, users can follow the below instructions. Hence, your Outlook keeps asking for password regularly. How to Fix Outlook Keeps Asking for Password Issue? To fix Outlook Keeps Asking for Password issue, you need to follow the three steps mentioned below. If you use Local Account (simple username and password used in Windows) to login to your Windows, you can directly skip to step 2. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain 'login'. Launch any Office app, such as Word. You'll receive a prompt requesting permissions to access the keychain. Enter your Mac admin account password and click OK.

Summary :

Some Outlook users report that Outlook keeps asking for password even though it is correct. If you are troubled by the same problem, just read this article to get 7 effective methods to isolate the issue on Windows 10. By the way, you can try MiniTool Partition Wizard to better manage hard drive on your Windows 10 PC.

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Outlook, developed by Microsoft, is one of the most widely used online email client platforms. However, while using Outlook, some issues could come forth and one of the common issues is that Outlook keeps asking for password.

Generally speaking, this problem might be caused by several factors listed below.

  • Outlook settings. The mentioned problem might appear if there is any problem with your Outlook app settings.
  • Windows update or upgrade. Windows update or upgrade might reset your custom settings for certain apps which can cause this problem.
  • The network connection. If your network is slow or unstable, Outlook may lose connection to the mail server. It will prompt for password while trying to reconnect.

Therefore, if you encountered this problem, please switch to a more stable network environment at first. If Outlook keeps asking for password still, then you can try the following methods provided for you.

Tip: If you cannot connect network and get certain proxy error, you might be interested in this post – Fix: “Windows Could Not Automatically Detect This Network’s Proxy Settings”

Let’s see the detailed operations for these methods one by one.

Fix 1: Clear the Cashed Passwords

You will be prompted for password again and again if the cached credentials are incorrect. Thus, you can clear your cashed passwords in Windows credential manager to fix it.

Step 1: Make sure that you have exited Outlook, and run Control Panel.

Step 2: Navigate to User Accounts -> Credential Manager -> Manage your credentials, and locate the set of credentials that has Outlook in the name.

Step 3: Click the name to expand the set of credentials and click Remove. If there are any other credentials referencing the Outlook email addresses, please do the same operation.

Fix 2: Enable “Remember Password” Option

If your Outlook doesn’t remember your password, you will be prompt for credential every time you log on. So, you’d better make sure you have enabled the “Remember password” option.

Step 1: Run Outlook and switch to File tab.

Step 2: Under Info section, choose and expand Account Settings, then select Account Settings.

Step 3: Double-click your account among the list under Email tab. In the pop-up Change Account window, make sure that the Remember password option is checked.

This article will show you how to manage Chrome saved passwords. If you want to view saved passwords Chrome, delete or export Chrome passwords, check out this post.

Fix 3: Uncheck “Always Prompt for Logon Credentials” Option

Outlook will keep asking for password if the option Prompt for credentials is checked, so you can uncheck it to see whether the problem is solved.

To do that, you need to get the Change Account window as Fix 2 shows, and click More Settings. When you get the Microsoft Exchange window, switch to Security tab and uncheck Always prompt for logon credentials. Finally, click OK to save the change and restart your Outlook.

Fix 4: Create A New Profile

Another resolution to remove this problem is to create a new profile. To do that, just follow the steps below.

Outlook 365 Email Keeps Asking For Password Mac

Step 1: After exiting Outlook, open Control Panel and select Mail.

Step 2: In the pop-up dialog, hit Show Profiles.

Step 3: In the Mail window, click Add button. Then type the name for the new profile and click OK in the pop-up New Profile window.

Step 4: Then, you need to enter your name and email, click Next and then Finish button.

Step 5: When you back to the Mail window, check Always use this profile for your new profile shown as the picture above, then click OK.

Fix 5: Start Outlook in Safe Mode and Disable Add-Ins

To fix the problem that Outlook keeps asking for password, you can also try starting your Outlook in safe mode and disabling Add-ins.

To start Outlook in safe mode, the simplest way is to hold down the Ctrl key while you are clicking the Outlook shortcut.

Note: Starting Outlook in safe mode and booting Windows in safe mode are completely separate issues. The Outlook application doesn’t start automatically in safe mode when you boot into safe mode.

To disable add-ins, you should open Outlook and go to File -> Options -> Add-ins. Then, click Go to manage installed add-ins in another dialog. Then just select the add-in you want to remove and click Remove to disable it.

Fix 6: Disable Antivirus

The antivirus program can be interfering with your Outlook if it uses an add-in or firewall. If the above methods do not work out for you, you’d better disable your antivirus to see if the problem is caused by the program.

If the problem is removed after disabling the antivirus program, then disable it permanently, delete it or try another antivirus according to your needs.

Outlook Email Keeps Asking For Password On Mac

This post aims to give simple instruction for you on how to stop applications from automatically starting in your Windows 10 PC.

Fix 7: Update Outlook to The Latest Version

Last but not least, there might be something wrong with your Outlook application itself if you get the issue. Thus, you should make sure that your Outlook has been updated to the latest version.

To update Outlook, you need to open it and go to File -> Office Account. Then click Update Options and choose Update Now from the drop-down menu.

Outlook 365 Email Keeps Asking For Password Mac Desktop

Here are all about 7 methods to fix that Outlook keeps asking for password. I hope the methods mentioned have helped you resolve this Outlook issue.

Does your Outlook 2016 or 2011 for Mac frequently prompt for authentication while you are connecting with your Office 365 domain? And, you cannot understand what step should be taken for to get rid of this. Then, this guide will walk through each and every aspect of why Outlook 2016 Mac keeps asking for Office 365 password in detail. Also, provides a reliable approach by which users will understand how to fix Outlook 2016 for Mac keeps asking for password efficiently.

At times, when Mac users enter the credentials, Outlook 2016 not accepting password while connecting with Exchange On-premises or Exchange Online via. Office 365. Also, it will prompt the authentication abruptly and keeps asking for keychain password. This whole circumstance arises because of Keychain Access. It is a macOS application used to store accounts credential information. Thus, if the Microsoft Outlook 2016 for Mac keeps asking for Office 365 password, then try the below mentioned manual solution sequentially. It is a genuine solution to repair Mac Outlook losing password issue in a secure way. But, first, understand a real-life scenario by which readers can clearly understand how and when this situation arises in Outlook 2016/2011.

Outlook 365 Email Keeps Asking For Password Mac Mail

“Hello, In my company we are working on Mac machine. But, a few days back, we reported some bugs in macOS Sierra and I fix that issue by formatting the system. After that, when I use Mac Outlook and sync it with Exchange, it will constantly ask for the password. Even though the password is correct but it will prompt the process. So, I really cannot understand, it is a bug or a macOS problem. If anyone knows how to resolve Outlook 2016 for Mac keeps asking for password, then please let me know. Thank in advance!”

Asking

Also Read:How to Convert Mac Outlook OLM to PST?

Why does Outlook 2016 Mac Keeps Asking for Office 365 Password?

It is evident from the above that the reason behind the entire situation is Keychain Access password. Keychain Access is nothing, it’s just an inbuilt feature of macOS that store and save all the Mac-based applications such as Safari, Outlook passwords, and account information. However, Keychain Access is a normal looking password management feature that saves the password, but on a primary level, it has critical functionality. For any reason, if the Keychain Access becomes corrupted then, it will disturb the Mac users in several ways. The same case happens in Outlook; multiple duplicates tokens will generate in Keychain. And, it will confuse with the original password, and keep forgetting it for multiple accounts. That’s why outlook 2016 mac keeps asking for password.

How to Fix Outlook 2016 Mac keeps asking for Office 365 password?

To fix “Keychain Password” issue in Outlook 2016 for Mac while connecting with Office 365, follow the given instructions carefully that are listed below:

  1. Initially, open Keychain Access with the help of any of below-mentioned methods:
    -> Move on Finder application of Mac OS, then select Utilities from the Go menu. After that, double-click Keychain Access.
    -> Type Keychain Access under the Spotlight Search. Afterward, double-click Keychain Access.
  2. Once the Keychain Access is open, type Exchange in the search bar of Keychain Access.
  3. Now, from the search results, select each item to view Account that’s mentioned at the apex, and then hit Delete button. Perform this step repeatedly until all the items deleted from your Exchange online account.
  4. Type adal in the search field.
  5. Now, pick all items whose type are MicrosoftOffice15_2_Data: ADAL: and then Delete it.
  6. After the completion of above step, enter office in the search field.
  7. Then, select the items that are entitled as Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then Delete it.
  8. At last, close the Keychain Access.

The above-mentioned steps will be very helpful in troubleshooting Outlook 2016 Mac Keeps asking for Office 365 password.

Outlook 365 Email Keeps Asking For Password Mac Air

Conclusion

Outlook 365 Keeps Asking For Password Mac

Keychain Access is one of the dynamic feature of macOS and with the help of this user has no need to remember each and every password. But due to some duplicate tokens generate in Keychain, Outlook 2011 Mac keeps asking for keychain password. Hence, in this article, we are trying to resolve the Outlook 2016 Mac keychain problem without any trouble.